Returns & Refunds policy

Customers will be charged at the time the service is performed.

Services canceled within 72 hours typically do not qualify for a refund, unless there are extenuating circumstances that are documented to justify the cancellation.

If not satisfied with the services provided, customers may directly discuss concerns with the merchant within 48 hours after the service is rendered, before seeking any escalation options.

if a service is interrupted or rescheduled by the provider, the customer will be offered a rescheduled appointment or a full refund at the customer's discretion.

In the case of prepaid services or packages, unused portions are refundable only if canceled before the first service is performed. Any services rendered will be deducted from the refund amount at the standard rate.

Services purchased as part of a promotion or discount are non-refundable.

If a “no-show” occurs, the customer is not automatically entitled to a refund unless there are extenuating circumstances, for which the customer can provide supporting documentation.

Approved refunds may take up to 14 business days to be processed and credited back to the original form of payment.

It is the customer's responsibility to provide accurate and updated contact information for any communication regarding refunds or cancellations.

You can inform us of your decision by e-mail info@harvestmd.org

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@harvestmd.org